Our products are currently delivered by Internet download only. After your purchase has been approved, we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty four (24) hours to complete. Once your order has been processed, we will send you a confirmation email using the email address you provided on our order form.
This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads, we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.
We stand behind our products and your satisfaction with them is important to us. If you are not satisfied with your purchase, you can request a refund within 15 calendar days of your purchase. Before you request a refund, please make sure to contact us first if you are having any technical issue with your purchase so we can help resolve it first.