Estimated total
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Got questions about your purchase? Check out our FAQs.
How will I receive the product?
You will be provided access to the members area where you can download and activate your product.
If you purchased our EA or Indicators, then you will immediately be directed to your download page after checkout. The download link will also be sent to your email.
What is your refund policy?
We will consider refund requests that are made within 14 days of purchase. You can visit our Refund Policy page for more details.
What payment methods do you accept?
We accept credit/debit cards, PayPal, Crypto, bank transfers, & Wise.com transfer.
How do I apply a discount code to my order?
During the checkout process, there will be a field to enter your discount code. Simply enter the code and click "apply" to see your discount reflected in the order total.
If you don't have a discount code yet, then you can use this code at checkout to save additional 5% on your purchase: SAVE5NOW
Is my personal information secure when I make a purchase?
Yes, we take the security of your personal information very seriously. Our website uses the latest security protocols to protect your information during the checkout process. We never share your information with third parties without your consent.
How can I install the trading system?
You will receive a step-by-step installation guide that you can follow for proper installation. Also, our technical support team can help you install the EA remotely at no extra cost.
How does the monthly installment work?
Welcome to our FAQ page regarding our new Split into 2 Payment option for our products. This option is designed to make our product more accessible by allowing you to spread the cost in two. Below, you will find answers to common questions about this payment method.
What is the Split into 2 Payment Option?
The Split into 2 Payment option allows you to pay for our products in 2 equal payments. This option is designed to make it easier to manage the cost by spreading it over 2 payments.
How does it work?
For example, you want to purchase the TakePropips Trading Management Solutions EA and the cost is $1000. With the Split into 2 Payment option, you will pay just $500 at checkout (which is 1/2 of the full price) and the remaining amount for the next month.
How are the payments made?
The 2nd payment is made after 30 days from your initial purchase. We will send you an invoice to your email after 30 days. It is your responsibility to pay the invoice by the due date to keep your license active.
What happens if I miss a payment?
If a payment is missed, your license will be deactivated. To reactivate your license, you will need to request a new invoice to resume the payment.
Can I cancel the 2nd payment?
Yes, you have the flexibility to terminate the license without needing to pay the entire installment. This can be done by simply not paying the upcoming invoice. However, please note that the license will be deactivated if the payment is not made.
Can I pause and resume my 2nd payment?
Yes, you can pause your payment plan if needed. To resume your payments and reactivate your license, you will need to request a new invoice. This provides the flexibility to manage your payments according to your financial situation.
Is there any interest or additional fee for choosing the Split into 2 Payment option?
No, there are no interest charges or additional fees for choosing the Split into 2 Payment option. You only pay the total product cost, divided into 2 equal payments.
Will my payment method be automatically charged for the installment payments?
No, you will not be automatically charged for the installment payments. The payment is manual, and we will send you an invoice for your 2nd payment. It is your responsibility to make the payment by the due date indicated on the invoice to keep your license active.
Do discount codes apply to the Split into 2 Payment option?
Yes, discount codes can be used with the Split into 2 Payment option. The discount is applied to the total product price before it is split.
This means the discounted total is divided into 2 equal payments. For example, if your discounted price is $800, you will pay $400 for the first payment and $400 for the second payment.
How do I ensure that my 2nd payment is made on time?
To ensure your payments are made on time, please look out for the monthly invoice we send and make the payment by the specified due date. We recommend setting reminders for yourself to avoid any disruption in your license due to late payments.
What are my options if I encounter financial difficulties and cannot make a payment?
We understand that financial situations can change. If you are unable to make a payment, please contact our support team as soon as possible. While your license may be deactivated due to non-payment, you have the option to pause the 2nd payment and resume at a later time by requesting a new invoice to reactivate your license.
Is there a credit check required to qualify for the Split into 2 Payment option?
No, there are no credit checks required to utilize the Split into 2 Payment option. We aim to make our products accessible to everyone without the need for credit verification.
Does the refund policy still apply to the Split into 2 Payment option?
Yes, our refund policy still applies when using the Split into 2 Payment option—but only for the first payment. You may request a refund within 14 days of your initial purchase (first payment). After this 14-day period, the first payment is no longer eligible for a refund. Please note that the second payment is not refundable once invoiced or paid.
Who can I contact if I have more questions?
We're committed to providing flexible payment solutions for our customers. If you have any more questions or need further assistance, please don't hesitate to reach out to our support team via email at info@takepropips.com
I have more questions, how can I contact support?
We're here to help you with any questions or concerns you may have about our trading system. You can contact our support team through our website's contact page or by sending us an email at info@takepropips.com. We're always happy to assist you and will respond to your inquiry as quickly as possible.
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Heroic Support
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